CDE4121 Lecture Notes - Lecture 2: Weight Watchers

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MODULE 2: THE BUSINESS RESEARCH PROCESS
Pure Research: theories, framework, models
Applied Research: application to practice
Exploratory Research:
conducted to clarify ambiguous situations or discover ideas that may be potential business
opportunities
It is not intended to provide conclusive evidence from which to determine a particular course of
action.
It is not an end unto itself usually it is conducted with the expectation that more research will be
needed to provide more conclusive evidence
Techniques literature review, pilot studies (small research project collecting data), pre-tests
Descriptive Research: seeks to diagnose reasons for market outcomes and focuses specifically on the
beliefs and feelings consumers have about and toward competing products (i.e. Weightwatchers example)
Casual Research: research conducted to identify cause and effect relationships
Evidence of casual research:
Temporal sequencethe appropriate causal order of events
Concomitant variationtwo phenomena vary together
Nonspurious associationan absence of alternative plausible explanations
Cross-sectional: a snapshot approach to research that considers one or more sites at one point in time
Longitudinal: trends-orientated approach to research that examines one or more sites at two or more
points in time, or on a continuous basis
Quantitative: relies in the collection of statistics that are then analysed through a variety of statistical
techniques
Qualitative: does ot plae ephasis o statistis…osiders a sall uer of respondents in more depth
Primary data: research that involves the collection of original data by the researcher (ie. surveys,
observation, focus groups etc.)
Secondary data: involves use of previously collected data (ie. academic journals, books etc.)
Triangulation: multiple research techniques in the same research process to gather info about an issue
Stages in research process:
1. Problem definition - management problem, research statement, objectives
2. Planning a research design - basic plan which guide the data collection and analysis phases of the
research project
3. Planning a sample - Involves any procedure that draws conclusions based on measurements of a
portion of the population (who to sample, how big the sample will be)
4. Collecting data - process of gathering or collecting information
5. Analysing data editing (involved checking data for omissions, legibility and consistency), codes
(interpreting, categorizing, recording and transferring data), analysis (application of reasoning to
understand the data
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Document Summary

Exploratory research: conducted to clarify ambiguous situations or discover ideas that may be potential business opportunities. It is not intended to provide conclusive evidence from which to determine a particular course of action. It is not an end unto itself usually it is conducted with the expectation that more research will be needed to provide more conclusive evidence: techniques literature review, pilot studies (small research project collecting data), pre-tests. Descriptive research: seeks to diagnose reasons for market outcomes and focuses specifically on the beliefs and feelings consumers have about and toward competing products (i. e. weightwatchers example) Casual research: research conducted to identify cause and effect relationships. Evidence of casual research: temporal sequence the appropriate causal order of events, concomitant variation two phenomena vary together, nonspurious association an absence of alternative plausible explanations. Cross-sectional: a snapshot approach to research that considers one or more sites at one point in time.

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