ISYS111 Lecture Notes - Lecture 25: Employment Discrimination, Equal Employment Opportunity, Human Resource Management
17 Jun 2018
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• TEAM Definition
• Team
• A small group of people with complementary skills, who work together to
achieve a shared purpose and hold themselves mutually accountable for
performance results.
• Teamwork
• The process of people actively working together to accomplish common
goals
• Teams - Problems
• Common problems in teams:
• Personality conflicts.
• Individual differences in work styles.
• Ambiguous agendas.
• Ill-defined problems.
• Poor readiness to work.
o Lack of motivation.
o Conflicts with other deadlines or priorities.
o Lack of team organisation or progress.
o Meetings that lack purpose or structure.
o Members coming to meetings unprepared.
• How do teams contribute to organisations?
• Usefulness of teams:
o More resources for problem solving.
o Improved creativity and innovation.
o Improved quality of decision making.
o Greater commitments to tasks.
o Higher motivation through collective action.
o Better control and work discipline.
o More individual need satisfaction.
• Formal groups —
o Teams that are officially recognised and supported by the
organisation for specific purposes.
o Specifically created to perform essential tasks.
o Managers and leaders serve “linking pin” roles.
Why do people make the difference?
• Organisation must be well staffed with capable and committed people in
order to fully achieve its objectives
• "People are our most important asset"
• Management practices associated with successful organisations are
employment security, decentralisation, use of teams, good remuneration,
extensive training and information sharing
• Diversity advantage:
o Diversity is linked with competitive advantage
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