MNGT 361 Chapter Notes - Chapter 1: Organizational Culture, Millennials, Baby Boomers

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The contemporary organization: cultural diversity, globalization, entrepreneurial spirit, The contemporary manager: flexibility and contemporaries, work force diversity, tqm, Empowering style: manage in chaos, coach, style, sensitive in differences. Demographics- refers to the characteristics of a population used for purposes of social studies. It has a significant impact on how managers manage and include such factors as age, income, sex, race, education level, ethnic makeup, employment status, geographic location and more. Age- is particularly important for demographic managers because the workplace often encompasses different age groups. The size and characteristics of the population- can have a significant effect on what it can achieve. External environment- refers to factors, forces, situations, and events outside the organization that affects its performance. Assessing environmental uncertainty: environmental uncertainty- refers to the degree of change and complexity in an organization"s environment. Dynamic environment- experiences frequent change about those components.

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