Management and Organizational Studies 2181A/B Chapter Notes - Chapter 14-15: W. M. Keck Observatory, Job Satisfaction, Adhocracy

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Organizational structure formally dictates how jobs and tasks are divided and coordinated between individuals and groups within the company. Why do some organizations have different structures than others? organizational chart: drawing that represents every job in the organization and the formal relationships between those jobs. Work specialization: represents the degree to which tasks in an organizational are divided into separate jobs can be known as division of labour. Chain of command: who reports to who and signifies formal authority relationships. Most depend on the flow of it to attain order, control an predictable performance. Span of control: represents how many employees each manager in organization is responsible for narrow spans allow manager to be more hands on. Inverted u relationship between span of control and performance levels. Centralization: refers to where decisions are formally made in organizations if only top managers, then centralized lower have say as well, decentralized.

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