BUSI 2101 Study Guide - Solomon Asch, Selective Perception, Instant Messaging

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Week 1 chapter 1: the psychological contract & Organizations: a consciously coordinated social unit, composed of a group of people, that functions on a relatively continuous basis to achieve a common goal or set of goals; examples: schools, charities, sports teams, etc. Organizational behavior: a field of study that investigates the impact of individuals, groups, and structure on behaviour within organizations; its purpose is to apply such knowledge toward improving an organization"s effectiveness, and to understand and predict human behavior. Basic ob model and the challenges at each level: a) challenges at the individual level: Empowerment: managers asked to share more of their power with their employees; giving employees more responsibility for what they do. Behaving ethically; ethics: study of moral values or principles that guide our behaviours and inform us whether actions are right or wrong: challenges at the group level: