BUSN 70 Lecture Notes - Lecture 55: Elton Mayo, Hawthorne Works, Organizational Culture
Document Summary
Costco wholesale, the second largest retailer in america, knows how to retain happy employees. Pays an average annual rate of . 89/hour plus overtime. ~90% of employees are covered by company-sponsored health insurance. Was even able to give raises when the economic recession hit. Has not had any major labor disputes in its more than 30 years of existence. Encourage referrals and don"t overlook internal recruiting. Foster trust, respect and confidence in senior leadership. Historical perspectives on employee motivation - classical theory of motivation. Theory suggesting that money is the sole motivator for workers. Frederick w. taylor and frank & lillian gilbreth. Analyzed how workers perform specific work tasks in an effort to improve the employees" productivity. Led to the application of scientific principles to management. Marks beginning of concern for human relations in the workplace. Postulated that physical conditions in workplace stimulate productivity. Productivity increased regardless of the physical conditions (the.