BUSN 70 Lecture Notes - Lecture 54: Absenteeism, Organizational Culture, Job Performance
13 Mar 2021
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Document Summary
Human relations = study of the behavior of individuals and groups in organizational settings - know for midterm. Involves motivating employees to achieve organizational objectives efficiently and effectively. Motivation = an inner drive that directs a person"s behavior toward goals - know for midterm. A goal is the satisfaction of some need, and a need is the difference between a desired state and an actual state. Both needs and goals can be motivated. Many companies offer onsite day care as a benefit for employees who have children. Company benefits such as these tend to increase employee satisfaction and motivation. Human relations is concerned with the needs of employees, their goals and how they try to achieve them, and the impact of those needs and goals on job performance. Motivating employees to stay engaged is a key responsibility of management. Being engaged results in carrying out the expectations and obligations of employment.
