ORGS 4350 Lecture Notes - Lecture 1: Performance Appraisal, Reputational Risk, Digital Revolution

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1973, conference board wants disclosure of upcoming major management issues. Most important theme: ability of organizations to respond to environmental change: creates need for reorganization, disturbs the status quo. Increasing need to deal with new government regulations, new products, growth, competition, tech. development, changing workforce. Some change efforts take longer than expected = decreased morale + increased cost. Need to know: causes for resistance to chance and systematic way to selected strategies for implementation. Need to assess prior to implementing an organizational change, who might resist the. Managers tend use past experiences as guidelines to reinforce their initiative beliefs/misconceptions change: there are many different ways in which individuals and groups can react to. Even rational and positive changes involve loss and uncertainty. Different reactions: passively resist, aggressively undermine, or sincerely embrace. The change does not make sense for the organization. People focus on their own best interests and not those of the organisation.

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