ORGS 4350 Lecture Notes - Lecture 9: Scott Paper Company, Victorian Railways E Type Carriage, Dunlaps

• School: York University
• Department: Organization Studies
• Course: ORGS 4350
• Professor: Lorne Hartman

Document Summary

Companies tend to overemphasize the soft side of change: leadership style, corporate culture and employee motivation. Theory e: change emphasizes economic value (measured by shareholders returns: offer economic incentives, drastic layoffs, restructure, ex: chainsaw al fired 11000 scott paper employees and sold many businesses. Theory o: focuses on developing corporate culture and human capability; build trust and emotional commitment: promote teamwork and communication. Goals: embrace paradox between economic value and organizational capability: sh value is no. 1 priority, but culture must be built around common goal: set new pricing strategy = power shift to stores; strengthened emotional. Leadership: set direction from top down and engage from bottom up commitment and hired more influential leaders. Focus: focus on hard and soft sides of the organization: boost economic value through hard, structural changes, but created more transparent organization (great pace where people could work, encourage people to experiment (created risk-free stores where managers. Process: plan for spontaneity could not be penalized)