BU527 Lecture Notes - Lecture 4: Maximum Cut, Customer Satisfaction, The Incentive

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14 Sep 2017
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15 percent bonus pool will be divided into 3 portions. Investment calculation promotes decreasing cash and reducing inventory. All 82 places are diverse and their markets reacted in different ways. This would allow for direct compensation tool for performance. In addition, to compensate for growth, is important to reward improvement. Key success factors: home renovation, pricing good, quality + available, knowledge home renovation, concerned: Business: traded on the stock exchange, not a small business, store managers make the company run, lacking the education to credit grant, store managers play a key role, and hold majority of the responsibility. Old incentive plan: profit sharing, started to produce complacency with the company. Net incentive plan: lower level employee, makes min. wage the will make about 400/week, there biggest thing is customer satisfaction. If you were to give them about 200-dollar bonus, it will make them happy.

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