BUS 200 Lecture Notes - Lecture 6: Soft Drink, Operations Management, Firstline

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 200
• Professor: Janette Pashen

Document Summary

Management: the process of planning, organizing, leading and controlling the business resources effectively and efficiently to achieve objectives. Key elements: process, resources, effectively and efficiently, to achieve objectives. 4 management activities: planning (setting goals, organizing (structuring, leading (guiding and motivating, control (monitoring performance, planning : activities of determing the firm"s objectives and developing an action plan to achieve these objectives. If yes, set objectives to close the gap ad. Develeop a plan to achieve disired situation. Ex; soft drink company plans to increase sales by 10% There is a smart way to write goals and objectives (specific, measurable, attainable, Strategic plans - overall planning a big goal (usually made by top managers) Tactical plans - how a business carry out their plan (specific steps to make the strategic plan happen) Operational plans - daily planning usually made by middle or first line managers ( budgeting, ordering correct amount of food, amount of labor)