BUSI 2220 Lecture Notes - Lecture 2: Customer Engagement, Pinterest, Linkedin
15 Mar 2016
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Document Summary
67% of all internet users in the us are on facebook. Keep your business top of mind through active updates. Promote and answer questions about new products and services. Help create awareness, generate excitement for campaigns, keep the. Timely customer service and product feedback conversation going. Your updates, content and ads can reach more audiences. Connect with others and discover new things everyday. Twitter provides two-way connections not only with customers but also with vendors, partners, and employees. Twitter provides a great way for different departments in an organization to communicate externally as well as internally. Quickly respond to issues, increase your brand s exposure, build brand loyalty, reward long-standing customers. 76% of twitter active users are on mobile. Combine messages that are quick to write, easy to read, accessible anywhere. Twitter provides a powerful, real time way for businesses to communicate with communities. Connect with millions of professionals and businesses.
